
Frequently asked questions
When should I reserve my date?
Short Answer? ASAP!
As soon as you have booked your VIP vendors, you should reach out to us to reserve your desired date! We have a limited number of spaces available per week. You don’t want to wait until the last minute to book your floral preservation, as someone else may be planning their event on the same day at another location!
Plus, any couples that wait book our services less than 7 business days in advance of your event date are subject to a late booking fee. This includes bookings for events that have already happened.
Add ons, Booking Minimums, and Late Fees.
Due to high demand, we have a $250 booking minimum. To simplify this, clients must choose a Featured Piece before they can choose from the Add On Items. Or, You can select a larger quantity of Add On Items that would satisfy the booking minimum.
If you reach out to us less than 7 business days in advance of your event date, a Late Booking Fee will be applied to your order. This is to cover a rush shipment of materials needed to take care of your flowers. We always recommend reserving your date with us in advance. We love having the opportunity to save the bouquet if you forgot to book in advance. HOWEVER, cannot always accommodate last minute bookings. Please plan accordingly if our services are something you absolutely want to add to your special day.
tell me about Free Pickup!
To make this process as easy as possible for our clients, some locations are eligible for free pickup! If your event location is located in Southern Shores, Kitty Hawk, Kill Devil Hills, or Nags Head; we will schedule a pickup time/date that works best for you!
Any events located north or south of the towns listed above will be subject to a small pickup fee.
how does it all work, exactly?
Once we receive your floral submission, whether this is the bridal bouquet, a bridesmaids bouquet, boutonnieres, or centerpiece elements; the preservation process officially begins! Your flowers will be separated from the stems, organized, and then immediately worked into the drying process. Once your flowers are completely dried, we then get busy creating the pieces you selected from our site based off of your wedding photos! Once the resin has a chance to completely solidify, we package up your order and ship it out to you!
Please remember to share the link to your gallery with us so we have a perfect reference for your designs!
Can I order on behalf of someone else, for a gift or a surprise?
Absolutely! We love surprises! Our coasters, bottle openers and wine bottle toppers are also great gifts for family members and members of the wedding party, too.
When it’s time to place your order, we can discuss shipping options and other additional details we may need to know to keep the extra special surprise a secret.
Do I have to hand over my flowers on the day of my event?
Yes! We recommend reserving your date with us as early as possible during the planning process. We will coordinate scheduling your flower pickup on the same day as your event when possible. This way, your flowers are as fresh and perky as possible as they enter into the preservation process.
If you would prefer to hold on to your flowers overnight, or well past the normal run time of a wedding reception, we can schedule a pickup for the following day. Just keep in mind that you want your flowers to be in the best condition possible. The better they look going into the preservation process, the better they look coming out!
will my artwork turn yellow?
Our epoxy is very high quality and uses UV and heat resistant technology. This will slow the progression of your floral blocks turning yellow. However, all resin art turns yellow over time, giving it a true vintage look in the years to come.
Ask us about our care instructions to learn more!
How long does it take?
Typically, about 6 months! Each order is unique. Sometimes the timeline varies depending on the amount of pieces per order, amount of flowers submitted, etc. But, we try to get your order shipped to you within 6 months from the day we receive your flowers.
If there are any delays or changes in estimated shipping dates, we will notify you as soon as possible to keep you in the loop!